Do let us know whether the issue is resolved or not. Hope this blog gives a perfect solution for cases when your HP printer is Printing but it is not Scanning. Step 6: HP Uninstaller will itself remove all existing HP printer software if present. Step 5: When prompted, enter the admin username and password. Step 4: Click Continue after reading the warnings. Step 3: Click on File and subsequently select Uninstall HP Software from the menu. Step 2: Launch HP Easy Start from software downloads. Step 1: Visit 123.hp.com/setup, and click the Download option. This software application is used to uninstall your HP software. You can download HP Easy Start for OS X 10.9 and newer versions. Step 7: Press Ctrl + Trash icon, and empty the Trash. Step 5: Click Go to Folder on the menu bar and type /Library/Printers. Step 4: Drag the complete HP or Hewlett Packard folder to Trash in the Dock. If HP Uninstaller is not present inside folder, jump to the next step.If HP Uninstaller is a present inside folder, click it and follow the on-screen instructions to uninstall the software.Step 3: Next, click on Applications, and go to the HP or Hewlett Packard folder. Step 2: Click on the Finder option in the Dock. Step 1: Generally, HP Uninstaller is installed during the initial printer software installation. When an HP printer is Printing but it is not Scanning, then one must follow the steps to uninstall the old drivers. Lastly, select the “Print Using.” option and then choose the name of your printer (Airprint selected by default) Steps to Uninstall Existing Printer Drivers Further, click “Add” option to add your printer successfully. Search for your printer name from the printer list. Under the “ Add printer” window section, remember to add the printer as given below:.Now, visit FTP hp.com in order to download and install the printer driver. No devices will show in the Printers list. Subsequently, wait for the printing system to reset.Fill up the admin username and password, and then select “OK” button.Finally, click “Reset” button in the confirmation window.Next, right-click the blank space shown in the Printers list, and choose the “ Reset printing system”.Then click “ System Preferences” inside the menu of Apple menu icon and choose the “Printers and Scanner” option.After the driver and software update, restart your computer and printer machine. In the first step, uninstall the old printer drivers installed on your machine.When an HP printer is Printing but it is not Scanning, then drivers might be a potential issue. However, if these above steps don't help you in the scanning, then try the below steps and reinstall the printer drivers completely. Then, restart both the PC & printer and try to scan again using an HP printer. Please ensure that the Scan to PC setting is enabled. Step 4: Next, find the Scan / Scan to PC option inside that utility. Step 3: Thirdly, open and find out the HP utility option. Step 2: Secondly, go to HP / Hewlett Packard – Envy 5660 Step 1: Firstly, open the Finder – Applications option. In such a scenario, first, try to enable the scan to PC setting by following the given steps: The other reason behind the scan function not working can be that the complete drivers are not installed on the system or PC. Printer scanning to a computer may not work because the scan to PC setting is either disabled. In a few cases, an error is shown which says that “paper is out” when there is plenty of paper inside the printer. Additionally, you have replugged all the printer connections, then also the same issue exists. The basic error indication says that you are not connected to the internet. If that works, you can enjoy printing along with scanning. So, you must try scanning “from” the PC once. These issues might be specific to scanning to the computer. Certain times, the issues take place while scanning to the PC. Your printer worked well in the past and now causing a problem while scanning. Sometimes it gets possible that your Hp Scanner not Working but Printer is Printing. Posted on | HP Printer Support HP Printer is Printing but it is not Scanning.
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